DentalXChange and Savista have announced a partnership aimed at improving the efficiency of dental revenue cycle management (RCM) services. The alliance combines DentalXChange’s expertise in RCM technology with Savista’s extensive experience in RCM services to offer operational solutions for dental practices.
The partnership has resulted in the creation of a dental RCM service bureau, which is designed to support dental practices regardless of their practice management system. The service combines DentalXChange’s technology with Savista’s skilled workforce to enhance dental billing and reimbursement processes. Additionally, the collaboration has led to the launch of a comprehensive dental billing university and certification program.
“The dental market is starving for RCM automation and access to skilled talent which understands the many nuances to revenue cycle,” said Paul Kaiser, CEO of DentalXChange. “One of the top five dental market challenges is access to affordable and skilled staffing. This partnership allows DentalXChange to provide its clients with both technology and services that aim to deliver lower costs, increased revenue, and accelerated cash collections.”
The dental RCM service bureau aims to reduce reimbursement complexity and address staffing shortages. According to the company, the solution supports various aspects of the revenue cycle, including claims submission, follow-up, payment posting, benefit verification, and data entry. The goal is to help practices improve cash flow while lowering administrative costs.
“We are thrilled to partner with DentalXChange to redefine dental revenue cycle management,” said Laxmi Patel, chief strategy officer at Savista. “By combining DentalXChange’s deep expertise in dental billing with Savista's proven RCM solutions, we are creating a scalable, end-to-end service that helps dental practices streamline operations, reduce administrative burden, and improve financial performance. This collaboration ensures that dental providers can focus on delivering exceptional patient care while DentalXChange and Savista handle the complexities of revenue cycle management.”
DentalXChange has been a provider of RCM solutions for the dental industry since 1989, supporting nearly 200,000 dental providers and connecting with nearly 1,400 payer plans, the company said. The company processes over 1 billion EDI transactions annually, including more than 300 million dental claims. Based in Irvine, California, DentalXChange uses advanced technology such as APIs and secure web portals to streamline the claims process.
Savista has been providing revenue cycle services for over 30 years to a variety of healthcare organizations. The company supports more than 770 clients across 49 states and offers a range of services, including eligibility and enrollment, coding, accounts receivable management, and cancer registry. Savista is known for its highly trained workforce, including Epic-certified trainers, and has received the prestigious Peer Reviewed designation by the Healthcare Financial Management Association.